Legal

Privacy Policy

This policy explains how Isleo collects, uses, stores, and protects your data, and how you can manage your information.

Last updated: 2026-05-07

1. Information We Collect

To provide login, chat, and account security features, we collect necessary data.

  • Account information: email, display name, username, password hash, login status, and session data.
  • Usage data: character selection and chat messages.
  • Security data: IP address, User-Agent, login failure counts, CAPTCHA results, and admin operation logs.
  • Content data: user input text, AI replies, and blog reading activity.

2. How We Use Information

  • To create and manage accounts, maintain login sessions, and process registration and login requests.
  • To save chat history so you can continue conversations after re-logging in.
  • To enforce anti-abuse limits and protect service reliability.
  • To troubleshoot errors, ensure security, optimize response speed, and improve product experience.
  • To handle necessary communications with user authorization or as required by law.

3. AI and Third-Party Services

Isleo chat features may call third-party AI model services. To fulfill requests, we may send necessary text, prompts, or configuration to model providers.

We aim to retain only data required for product operation.

4. Data Retention

  • Account data is retained for the lifetime of the account.
  • Chat records are used to restore sessions and improve experience unless you request deletion or we clean them per policy.
  • Security logs are retained for a reasonable period for risk control, auditing, and troubleshooting.

5. Data Sharing

We do not sell personal information. We only share data with necessary service providers to deliver the service, comply with law, address security risks, or with user authorization.

6. Your Rights

  • You can view and edit your basic account information.
  • You can log out, change your password, or request account deletion.
  • You can ask us to explain, export, or delete data related to you within a reasonable scope.

7. Security Measures

We use password hashing, session cookies, CAPTCHA, admin permission checks, and access controls to protect account security. Please also keep your password safe and do not share your account.

8. Policy Updates

We may update the privacy policy based on product features, legal requirements, or service provider changes. Important changes will be communicated through the product or page notices when possible.

If you have questions about our terms or privacy policy, please contact us through Isleo support.